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Forum Discussion
How to avoid being billed
I signed in for a free trial of D Professional, and registred with a credit card. When I enter my account to cansel the free trial, the Db account on my pc, says that Basic is the current subscription.
Therefore I am unable to cancel a subscription that was not activated.
So what am I to believe - cince Db welkoced me to a subscription that was not activated? Since I can not cacelle it, will I still be billed?
Guri2
I finally found the solution!
I signed in to Dropbox via my mobile/hotmail-account, and managed to cancel the trial there.
What confused me was that I applied for the testperiod through my pc/gmail-account - and all later comunication was through that adress. Sorry to have bothered you!
guri2
No, there were not any billing or trial! This is how it looks - and that confused me, since I did recieve an e-mail that wellcomed me to Professional. I do not want to get a bill for something I did not receive! I suppose I just have to cross fingers and hope then...? Guri2
- Jay
Dropbox Staff
It does seem like you're on a Basic plan for this account.
Just to be certain, do you have any other email addresses that you use which could have a Dropbox account associated with it?
