You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Dannytizm's avatar
Dannytizm
New member | Level 2
7 years ago

How do I unsubscribe and delete my Dropbox account?

How do I unsubscribe and delete dropbox
  • Rob_Cash's avatar
    7 years ago

    For Apple App Store/iTunes origination accounts, you need to manage your subscription from within your mobile device or iTunes account... 

     

    For mobile device, open Settings, select your profile link at the top (Apple ID, iCloud, iTunes and App Store area)

    Select the iTunes and App Store link

    Select your Apple ID and chose View Apple ID from the menu that pops up and sign in.

    Select Subscriptions 

    Find Dropbox and toggle off the monthly charge if appropriate. 

     

    Because it process through Apple, we have no control over the subscription if it is managed by Apple, so all processing of the account has to be done via Apple. 

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

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If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

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