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Forum Discussion

Cali27girl's avatar
Cali27girl
New member | Level 2
I was directed to try a FREE TRAIL through a website called Great RV escape. At the time it stated that I could cancel on or before March 25. I tried directly with you and my acct is no where to be found. You charged me $13.02 on March 25. Please direct me how to cancel. My next step is to go to my bank and have a stop pymt for fraud acct activity. Jere Tudor
Daphne's avatar
Daphne
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Hi there Cali27girl, I'm sorry to hear about that!

 

Due to the nature of the case, we'd need to continue through our Support channel to assist you with this.

 

Please reach out to our Support team from here and they'll be able to look into this with you.

 

If you need anything else in the meantime, please give me a nudge here.

 

Thanks!

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