You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Youssef Mourra's avatar
Youssef Mourra
Explorer | Level 4
5 months ago

How do I cancel a Business trial?

I did not request a Business Trial but someone I know did and inadvertently, I accepted the invite. I now have my personal account demoted below his new accidental Business Trial. I want to go back t...
  • Rich's avatar
    5 months ago

    Youssef Mourra wrote:

    ... I accepted the invite. I now have my personal account demoted below his new accidental Business Trial. I want to go back to how it was before this happened.


    You need the team admin of the Business account to convert your account back to an individual account. Make sure they don't just remove you from the team as doing so would delete your account.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!