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Forum Discussion
jackiehawaii
9 months agoExplorer | Level 4
How can I verify that my Quicken coupon was added?
quicken coupon code did not add more dropbox space that I can see, How can I verify?
jackiehawaii
Explorer | Level 4
FYI: i just purchased Quicken Premier good April 1, 2025 on amazon.
This same dropbox problem happened last yer. Dropbox ended up adding the 5gb. Quicken support was of no help.
The dropbox code quicken said to use was: removed
that is code that said " already used"
Nancy
9 months agoDropbox Staff
Hi jackiehawaii, and sorry to jump in here.
Did you receive right from the first try an error that the Quicken code has been redeemed or did you also get another type of error?
- jackiehawaii9 months agoExplorer | Level 4Said it was redeemed 1st try. Same happened last year. Not sure now if quicken or Dropbox added the extra 5gb last year. I was on phone today with quicken for over an hour. Their conclusion was it’s a Dropbox problem. I have used quicken since they started in late 80s and with Dropbox since their start. Love them both- but this problem with the free 5gb space seems to stick around. Thanks for helping out.
- Nancy9 months agoDropbox Staff
Thanks for sharing more info, jackiehawaii! Can I log a ticket for you then? I’d like us to check this internally.
- jackiehawaii9 months agoExplorer | Level 4You bet Nancy and thanks!
If you need any docs showing that I just bought quicken premier, please let me know. It’s good through April 2025. Or screenshots showing the message that the code was already used I can do that, too.
Thanks so much,
Jackie
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