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Forum Discussion

Eatsmartsup's avatar
Eatsmartsup
New member | Level 2
2 years ago

How can I get a refund for a payment?

How I can refundable my payment I did many of request and your team that are not given accurate answers
cancellations
Payments
Refunds
wendykg's avatar
wendykg
New member | Level 2

Hello team

 

I've recently had an automatic payment deducted from my bank account for a subscription to Dropbox.

In all honesty, I had completely forgotten I had the subscription as I never use the product, and I have since cancelled it.

Is there any hope of getting my payment refunded? I accept it's my responsibility, but I had no email or invoice to remind me that this was coming due, and it is a significant amount to me. We also lost our son last year, so I've not been as on top of things as I usually am.

The Transaction ID is removed for the amount of $184.67.

I'd be etremely grateful for any help you can offer.

 

Kind regards

Wendy Goulden

 

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