You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

EricLandy's avatar
EricLandy
New member | Level 2
14 days ago

How can I downgrade to my old Plus account?

Hi Dropbox Support Team, I am currently facing an issue with my Dropbox account. I initially purchased the Dropbox Plus 2TB subscription, which I paid for in full. Later, I tried a free trial of ...
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  • Jay's avatar
    Jay
    14 days ago

    Hi EricLandy, thanks for bringing this to our attention.

     

    Could you confirm the exact plan you're seeing on this page on your account?

     

    This will help me to assist further!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
14 days ago

Hi EricLandy, thanks for bringing this to our attention.

 

Could you confirm the exact plan you're seeing on this page on your account?

 

This will help me to assist further!

About Plans and Subscriptions

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If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

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