We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

FATMKT's avatar
FATMKT
Explorer | Level 3
4 days ago

How can I cancel and get a refund for Dropbox Sign?

Hello in 9/2024 I made a dropbox Sign account so I could get my roomates to sign an agreement easier on a pdf. It wasn't the only way but this was the fastest way and I believe there was a free ver...
cancellations
Dropbox Sign
FAQ
Refunds
Mark's avatar
Mark
Icon for Super User II rankSuper User II
4 days ago

You need to contact Sign itself for help as its still a separate entity in that respect. 

 

https://sign.dropbox.com/form/contact-us-general

 

However, usually refunds are only issued where legally required I'm afraid as reminders are issued prior to charging. 

  • FATMKT's avatar
    FATMKT
    Explorer | Level 3
    3 days ago

    I'm sure there was no reminders are issued prior to charging.  Anyway thanks u for sp me .

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!