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Forum Discussion

Reeceberesford's avatar
Reeceberesford
New member | Level 2
10 months ago

For some reason the cancel subscription button doesn’t work. Anyone else having this issue?

For some reason the cancel subscription button doesn’t work. Anyone else having this issue?

Billing
cancellations
Dropbox Replay
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    10 months ago

    Hi there, Reeceberesford, thanks for posting here! 

     

    I wanted to check in with you, and ask if you're still going through that. 

     

    If you do, can you go for a different browser, or incognito tab and then try to cancel again? 

     

    Keep me posted!

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