You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

ninde's avatar
ninde
Explorer | Level 4
4 years ago

Family manager - Family Plan

Hi everyone, Can I buy the family plan and then select someone else to be the family manager? Thank you!
Account Settings
Dropbox Family
Payments
Plans
  • Emma's avatar
    Emma
    4 years ago

    Hello, we have an update on this ask.

     

    We now support Family managers allowing other plan members admin privilege, including inviting other team members.

    To do this, go to dropbox.com/account/family, click on the menu next to a family member’s name and select “Grant admin privileges”.

     

    Note: the Family manager who pays for the account will still have some unique ability to manage the billing. 

     

    Hope that helps! 

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
4 years ago
Hello there ninde, thanks for checking in. 

You can get Dropbox Family by selecting the option to change your plan under the Plan tab online.

As for choosing who the Family manager is, generally, the person who purchases the subscription is by default the Family manager and it can currently be one user. 

Would you like to have more than one manager for payments or so that they have more control over the plan? 

Let me know and I'll make sure to get back to you as soon as possible. Cheers!
  • ninde's avatar
    ninde
    Explorer | Level 4
    4 years ago

    Hi,

    Thanks for your reply!

    I would like to buy the family plan, and then move the managing to someone else. this person is not very technology friendly, so I would buy the plan, but then that person alone would be in charge. I don't want to be the family manager

     

    Would it be possible?

     

    Thank you!

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago
      Hi ninde, it won't be possible to transfer the ownership of the Family plan to another user, since the payment (and whatever features the plan now has) is only associated with the account that was upgraded.

      If you wish, you can suggest this change for others to vote on, so the dev team can look into this in future!
      • ninde's avatar
        ninde
        Explorer | Level 4
        4 years ago

        Thank would be great, thank you!

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!