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Forum Discussion
Dropbox India - Renewal Failed
Hello from India! Does anyone have a solution on how to renew Dropbox in India. As per the new RBI rule, any subscription based plan over Rs. 5000, needs to be registered with the bank first. I do...
I don't have other option can you please Guide.
- Megan
Dropbox Staff
Hi Dhruson Business, I'd be happy to help!
Can you give me some additional info as to what is happening on your end?
Do you try to upgrade, or renew your plan? Do you get any errors?
Let me know more!
- I have updated details. But as per government i can proceed.
Thats why I don't have options to renew- Walter
Hi Dhruson Business, I'm sorry for to hear you're having issues with this.
Would it be OK if we reach out via email to have a further look internally?
I am trying to upgrade to a family subscription from individual and the payment keeps failing. If accepted the original payment why should the upgrade fail, has a solution been found for this.
- Walter
Hey jaysitaram, sorry to hear you're having issues with this.
May I send you an email to investigate a bit further?
