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Forum Discussion
Does cancellation drop storage space immediately?
As there is no way to delete a credit card without providing a new one, that leaves me with no option but to cancel. I've paid for a whole year. Would my storage drop down immediately? Or at the end of the pre-paid subscription period? It sure looks like the former
- Jay
Dropbox Staff
Hi Damaris W., thanks for messaging the Community.
If you choose to cancel a subscription, your plan would return to a Basic plan at the end of the billing period (which would be in a year's time from what you've described).
However, you could try to update your billing information, so that you don't need to downgrade your account first, to see if this helps.
Keep me updated with any progress!
