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Forum Discussion

Pippan's avatar
Pippan
New member | Level 2
4 years ago

Deleting my Account

When I delete my Dropbox account, do the files I have on it go to the Finder on my computer or are they deleted permanently.  Also, if I have a basic plan, I can't back up my files on my computer,...
Create or delete account
Dropbox Basic
FAQ
Storage space
  • Mark's avatar
    Mark
    4 years ago

    When you delete your account any files not already on your computer harddrive would be deleted and unrecoverable. So, before deleting make sure you have downloaded EVERYTHING

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi ranjeetchauhan!

  

Can you share with me more details on your issue, so that I can take a look? Are you being prompted to enter a one-time code perhaps and you’re having trouble with that?

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