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Forum Discussion
Credit Card payment to upgrade drop box not working
I am trying to upgrade my account, but I'm getting an error when I choose credit card that states "cf.dropboxpayments.com refused to connect." Since I do not have a paid account yet, I cannot talk to a live customer service person. Any thoughts on how to make a payment? I do not have paypal.
- Jay
Dropbox Staff
Hi AuntyMir, thanks for bringing this to our attention.
Could you try switching browsers to see if this helps?
Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.
Keep me updated with any progress!
"cf.dropboxpayments.com refused to connect."
Is there a solution to this above problem at all? Tried whatever was mentioned, but to no avail.
There is literally no way of contacting the technical team, a month worth of work stalled, loss, no one replies to the ticked. Totally disappointing, considering I have been using dropbox for a couple of years now.
There is no post or help in the community where this question is answered.
- Hannah
Hey Kunnal Shandilya, sorry to see that you're having an issue.
Are you trying to upgrade your account or renew your existing subscription?
Where are you currently located?
