You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

NES2's avatar
NES2
Explorer | Level 3
3 years ago

Credit card charges for Help??

I have a business plan and recently reached out for support about some functionally that disappeared after the recent update. I got no useful support from the help team but I did get a charge on my credit card for Dropbox Help?

What?

Do they now charge for asking?
Payments
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    NES2 wrote:
    Do they now charge for asking?

    No. If you're on a Dropbox for Business plan, support is included. If you're not sure what the charge was for, use the credit card charge lookup tool.

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