You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

guikazu's avatar
guikazu
Helpful | Level 6
4 months ago

Consultation on handling unexpected downgrade from Dropbox Plus to Basic.

I had signed up for Dropbox Plus, but accidentally accepted an invitation as a team member of another organization. I then contacted the administrator of that organization to have them remove me as a...
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upgrades
  • guikazu's avatar
    guikazu
    4 months ago

    Hi Megan 

    Thank you for the clarification. In that case, I will wait for the refund you mentioned.

    Best regards,
    guikazu

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey guikazu, thanks for the update here.

 

There are actually no 3-year plans available with Dropbox.

 

I will, however, pass your feedback along to our team about this.

 

If you have any more questions, just give us a shout.

guikazu's avatar
guikazu
Helpful | Level 6
4 months ago

Hi Megan 

Thank you for the clarification. In that case, I will wait for the refund you mentioned.

Best regards,
guikazu

  • DBX_Pedro's avatar
    DBX_Pedro
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi @guikazu ,

     

    Just a quick follow up, are you able to advise what sort of issue were you facing when trying to reach out to our support team initially ?

     

    Thanks in advance  

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