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Forum Discussion

Rimpulo's avatar
Rimpulo
Helpful | Level 6
3 years ago

Communications look like Spam

Hi. What's going on with your e-mailers or whoever there is spamming my mail every week. Headers: "Alert alert", "Open ASAP", "Review ASAP", "Attention!", "This is urgent". Please stop. You sou...
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emails
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  • Rich's avatar
    Rich
    3 years ago
    Rimpulo wrote:

    What's going on with your e-mailers or whoever there is spamming my mail every week. ... I don't mind if my dropbox is full ...

    Have you turned off the notification in your account?

     

     

     

Rich's avatar
Rich
Icon for Super User II rankSuper User II
Rimpulo wrote:

What's going on with your e-mailers or whoever there is spamming my mail every week. ... I don't mind if my dropbox is full ...

Have you turned off the notification in your account?

 

 

 

ilovemath's avatar
ilovemath
Explorer | Level 4
2 years ago

I would like to add that this morning I received a completely legitimate-looking spam email.  The only way I was able to identify it was via two red flags: 1) it said I needed to complete my dropbox setup (with ATTN in the subject line) but I have had a Dropbox account for years and 2) the no-reply email address was "no-reply@em-s.dropbox.com" which is very similar to but *not* Dropbox's usual no-reply email address.  I figured I would post my phishing problem here in case anyone else is having these spam emails and needs a sanity check.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey ilovemath! Thanks for posting on the forum. 

     

    “@em-s.dropbox.com" is actually an official Dropbox domain (you can also click on this Help Center article to see more info).

     

    Is this the first email of this sort that you’ve received? Is the email address that it was sent to the same as the one you see here?

    • ilovemath's avatar
      ilovemath
      Explorer | Level 4
      2 years ago

      Hi Nancy, yes this is the first time I have received an email from this address, at least according to my inbox.  I'm not sure why I would have received a message telling me to finish completing my Dropbox setup; I've had this Dropbox for 10 years, what else is there to set up?  The weirdness of the ATTN caught my attention (ironic eh), as this is not something I would expect in a usual email, and the discrepancy of the no-reply addresses threw me.  Sorry that I mislabeled this genuine email as spam.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        No worries, ilovemath, you can simply ignore the email, but it's good that you brought this to our attention; better safe than sorry!

         

        If you need anything else, please let us know.

         

        Have a great day!

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