You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

londonjerry's avatar
londonjerry
Explorer | Level 3
3 months ago

Changing Family annual plan to Family monthly plan

This should be simple but the Dropbox How To's seem to refer to a different UI. When I click on my avatar I don't get "Manage account" as the How to requires
Billing
Payments
Plans
  • Hannah's avatar
    Hannah
    3 months ago

    Hey londonjerry, thanks for letting us know about this.

     

    Are you currently the Family manager?

     

    Can you try this page and let me know if you can find the correct options?

     

    Keep me posted.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hey londonjerry, thanks for letting us know about this.

 

Are you currently the Family manager?

 

Can you try this page and let me know if you can find the correct options?

 

Keep me posted.

  • londonjerry's avatar
    londonjerry
    Explorer | Level 3
    3 months ago

    Brilliant. Thank you Hannah

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      3 months ago

      Happy to help, londonjerry!

       

      Let us know if you need anything else. 🙂

    • T_theresa_A's avatar
      T_theresa_A
      Icon for Community Manager rankCommunity Manager
      3 months ago

      Hi londonjerry, I am glad to see you got your issue was resolved by our amazing Hannah. 🤗

       
      I'm Theresa, a Community Manager here at Dropbox👩‍💻.
       
      I am really interested in learning about the innovative and creative ways individuals utilize Dropbox in their daily routines. If you are willing to share, I would love to hear how you maximize your use of Dropbox 🙌.
       
      I am always seeking out interesting workflows or effective strategies. There is also a possibility that we could provide you with some tips to enhance your experience or perhaps your insights could inspire our team 💫. 
       
      I look forward to hearing your Dropbox story,
       
      T 🎃 (Dropbox Community Manager)

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