You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Cecilious
2 years agoNew member | Level 2
Change credit card informations
Hello I have trouble to change my credit card informations. How can I fix it ? Thanks in advance. Regards
- 2 years ago
In that case, you'll just need to upgrade to the plan you like anew Walter
You can do it from our plans page directly.
I hope this helps!
Cecilious
2 years agoNew member | Level 2
More info : I can't change anything and it said "Contact support"
- Walter2 years agoDropbox Staff
Hi there Cecilious, sorry to hear about this.
Could you send us a screenshot of the exact error you're getting so that we can have a visual too?
Also, what plan are you on at the moment?
Keep us posted!
- Cecilious2 years agoNew member | Level 2
I had a 2Tb plan but I was late to pay the bill and now I have no plan or at least the basic plan.
- Walter2 years agoDropbox Staff
In that case, you'll just need to upgrade to the plan you like anew Walter
You can do it from our plans page directly.
I hope this helps!
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