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SueStreis's avatar
SueStreis
Explorer | Level 4
2 years ago

Change billing from Apple iTunes to PayPal

I no longer use Apple products but my DropBox account was set up a few years ago with billing through iTunes.  How do I go about changing the billing to PayPal? 
Billing
Dropbox Plus
Payments
  • Hannah's avatar
    Hannah
    2 years ago

    Hey SueStreis, if you downgrade, your files will still be safely stored in your account, however, syncing will stop and you won't be able to add new files, if you exceed your free space.

     

    You may simply re-upgrade, to resume syncing.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

You need to downgrade via iTunes, wait for it to downgrade (which may be a week or so after the payment fails) and THEN upgrade. 

  • SueStreis's avatar
    SueStreis
    Explorer | Level 4
    2 years ago
    Thanks for your reply, Mark. If I downgrade, what happens to all of my files if they exceed the downgraded max? Should I back them up locally?
    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey SueStreis, if you downgrade, your files will still be safely stored in your account, however, syncing will stop and you won't be able to add new files, if you exceed your free space.

       

      You may simply re-upgrade, to resume syncing.

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