You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
mayuresh l.
10 years agoNew member | Level 1
Can't activate Dell 20 GB Dropbox promotion
Dell Promo 20GB not working even after reinstalling dropbox I just bought a dell and am trying to get the add'l 20GB space. There is a "Get 20GB disk space" notification but it says "Dropbox already...
- 10 years ago
You have to use the Preinstalled version of Dropbox. You cant just install one
- 10 years ago
David - as already said, you cannot install one. If you have you need to wipe back to factory install to get the space. Simply uninstalling the one from the web doesnt work.
Richard B.94
10 years agoNew member | Level 1
Installed the 20GB Dell Bonus version, went to the Getting Started steps. First two completed. Uploaded file to my Dropbox space and shared but the Bonus never checked that as Complete and goes no further. A Dell joke on me I guess after spending >$1000
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!