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Forum Discussion

mayuresh l.'s avatar
mayuresh l.
New member | Level 1
10 years ago

Can't activate Dell 20 GB Dropbox promotion

Dell Promo 20GB not working even after reinstalling dropbox I just bought a dell and am trying to get the add'l 20GB space. There is a "Get 20GB disk space" notification but it says "Dropbox already...
Desktop
Promotions
  • Mark's avatar
    Mark
    10 years ago

    You have to use the Preinstalled version of Dropbox. You cant just install one

  • Mark's avatar
    Mark
    10 years ago

    David - as already said, you cannot install one. If you have you need to wipe back to factory install to get the space. Simply uninstalling the one from the web doesnt work.

David L.52's avatar
David L.52
New member | Level 1
10 years ago

I'm having the same problem. I installed DropBox from this site on my new Windows 10 machine, forgetting there was a "DropBox 20 GB" on my desktop.

When I tried to run the promo version, it said DropBox was already installed, and to uninstall it then try again. So I uninstalled the one I had downloaded, but the 20 GB offer version still says there's an installed version.

Is there any solution to this problem?

Thanks.

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