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Forum Discussion

Antonio Segurado's avatar
Antonio Segurado
Helpful | Level 6
2 years ago

Black Friday Deal email

  Hello,   I received an email from Dropbox to upgrade my account with a 25% discount.  It's December 1st, and the offer ends December 2nd. When I click on it, it tells me it's no longer avai...
Plans
Promotions
upgrades
  • Antonio Segurado's avatar
    Antonio Segurado
    2 years ago

    After trading multiple emails finally received the discount again. 

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Hi Antonio Segurado, sorry for jumping in. 

 

I checked your ticket and I can see that the issue was that you didn’t reply back from the email address that’s linked to your Community profile here; this has nothing to do with the discount email you received. 

 

Your case has now been forwarded to our advanced team.

Antonio Segurado's avatar
Antonio Segurado
Helpful | Level 6
2 years ago

After trading multiple emails finally received the discount again. 

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