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New member | Level 2

3 months ago

Allow us to add more storage to Family plans.

Why can you pay to add storage to all other plans but not the family plan?

I've hit the 2tb limit (easy with multiple family members, personal & business files).

The other members of the plan already have enough storage on google drive and will switch, so I'm the only one who needs to pay for dropbox. I'll go from paying $204/year > $120/year. I'd happily pay for more storage on the family plan.

Am I missing something about why this can't work?

Billing

Dropbox Family

Storage space

1 Reply

Nancy
Dropbox Staff
3 months ago
Hi architectanddad, thanks for posting on our forum.

I’m afraid I can’t provide specific insight regarding your question.

However, I’ve passed your feedback and comments to our team, in case this is something they’d consider changing in the future.

Let me know, if you need something else.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

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Why can you pay to add storage to all other plans but not the family plan?

I've hit the 2tb limit (easy with multiple family members, personal & business files).

Am I missing something about why this can't work?

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Why can you pay to add storage to all other plans but not the family plan?

I've hit the 2tb limit (easy with multiple family members, personal & business files).

Am I missing something about why this can't work?

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Hi architectanddad, thanks for posting on our forum.

I’m afraid I can’t provide specific insight regarding your question.

However, I’ve passed your feedback and comments to our team, in case this is something they’d consider changing in the future.

Let me know, if you need something else.

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