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Ablenav311's avatar
Ablenav311
Explorer | Level 3
2 years ago

Account Deleted and Files gone

Cannot find or load my Dropbox Professional Account. First, my paid account in English is now in French. Fixed that in preferences. Second, AI wanted to verify my email and used my personal ema...
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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi Ablenav311, thanks for bringing this to our attention.

 

Currently, we only provide incoming phone support for team admins of Dropbox Business subscriptions.

 

Could you clarify exactly how your account was deleted? 

 

Were you part of a Dropbox Business team at one point or tried to join one?

 

This will help me to assist further!

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