You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Accessing Support chat regarding the account's status.
Does anyone at Dropbox care that their support screens are non-responsive? I did find a human in sales, but they don't care about customer satisfaction. Go into chat, pick a language, click Chat no...
I was on the laptop that I am on now, and it is fully functional (or I would not be in this conversation). When I clicked the buttons, they dimmed briefly, but then nothing happened, either in Chat or Email screens.
Rich
Super User II
Super User II
LewFlagg wrote:
I was on the laptop that I am on now, and it is fully functional ...
It's still good to try in another browser, or clearing your browser's cache/browsing history and trying again. Issues like this are almost always browser related and clearing the cache and browsing history is the first step when a page isn't behaving as intended.
For what it's worth, the chat system appears to be working fine for me. I just clicked the Chat Now button and the chat window appeared in the lower right corner of the page.
Works on my tablet (chat), but it is a different screen. And typing on a tablet is slow.
