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Forum Discussion

areiss954's avatar
areiss954
Explorer | Level 3
2 years ago

Your request contains errors and/or invalid data.

Trying to use a template to send a document out for signing, but it's giving me this error. How do I fix this random error?

"The following error was encountered: Your request contains errors and/or invalid data! Please try again." 

  • Da6cents's avatar
    Da6cents
    New member | Level 2

    I see that the staff has responded to this issue but they apparently moved the conversation to email. Why? Shouldn't we all be able to benefit from the solution?

     

    I'm not experiencing this issue and it doesn't make sense that 3 people have posted in this thread about the issue yet there is still no solution posted.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Hi areiss954, and thanks for posting about this here. 

     

    Do you mind uploading a screenshot of the error message you keep receiving, so that I can also have a visual? 

     

    Is this the first time you’re experiencing this issue, or has it occurred in the past, as well? 

     

    Keep me updated!

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hi areiss954, thank you for the screenshot! 

         

        Can you try switching to a different browser, and also trying an incognito tab on your current one? Let me know if you notice any difference, thanks!

  • ashantirae12's avatar
    ashantirae12
    Explorer | Level 3

    Did anyone ever find the solution to this problem? I have a template created every time i try to send it for signature it gives me the same error.

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