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Forum Discussion
Windows 11 and Dropbox
Is there any reason not to upgrade from Windows 10 to 11 with respect to Dropbox? Will it be seamless, or might I encounter problems with Dropbox after installing Windows 11? Anything I should be a...
Walter identified an issue with the current computer (Galaxy Book) because it has an ARM processor.
However, I am purchasing a new computer which will have Win11 Pro, i7 processor and don't want to encounter this unresolved issue.
My last computer that crashed was running Win7 with an i7 processor and Dropbox desktop functioned without any problems. The Galaxy Book purchase was a mistake.
Has anyone determined if there is a fix to this issue? I just purchased a new Microsoft Surface Pro X running Windows 11 with no success installing the DropBox app. Repeated error messages. DropBox S installs from the Microsoft Store but seems stripped down and won't let me map the drive to File Explorer. Can someone please help? Mine also has an Arm processor, so Norton doesn't install either I'm finding out.
- Walter
Dropbox Staff
Hey Fuhrmon, sorry to hear about this.
As mentioned in this Help Center article, our desktop app doesn’t support ARM processors on Windows operating systems, except for on Windows in S mode.
I hope this clears things up! is there a plan to resolve this? i would hope that dropbox doesnt think the dropbox for s mode is an acceptable alternative to the fully integrated dropbox applicaiton which allows me to sync files and work with them in window, attach them to emails, etc.
