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Forum Discussion
Windows 11 and Dropbox
Is there any reason not to upgrade from Windows 10 to 11 with respect to Dropbox? Will it be seamless, or might I encounter problems with Dropbox after installing Windows 11? Anything I should be a...
Walter
Dropbox Staff
Dropbox StaffHey PedroAstudillo, HIMALAYAS Trial & Videofirma - thanks for the reports!
Could you all try an advanced reinstall and let me know how it goes?
Could you all try an advanced reinstall and let me know how it goes?
It didn't help.
- WalterIn that case, I'd suggest that you contact our Support team for further assistance Videofirma
You can also let me know the ticket ID so that I can look it up in our system.I already wrote the application number above, it has not changed: Ticket # 14879142 .
Please post if this issue has been resolved. @Walter seemed to identify an issue for my situation (ARM processor), but before I purchase a different computer with a different processor, I need to know that there is a solution to the problem. The other threads seem to indicate that the error occurs on computers which do not have an ARM processor.
I have been a Dropbox Professional (paid subscription) for 10+ years and would like to continue using the program vs moving to another app.
I'm searching for a resolution to the same error message. Can you tell me if your issue was resolved and if so, what steps were taken?
There are three threads within this forum and I have been following all three searching for a resolution.
