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Forum Discussion

AlainStrasbourg's avatar
AlainStrasbourg
Explorer | Level 3
12 months ago

Using my Caméra Netatmo with Dropbox

I have an internal Netatmo Camera. As soon as Dropbox has accepted me the page is empty with the only name Dropbox on top. No recording is possible.

Did someone succeed?

Thanks

Third Party Integrations
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    12 months ago

    Hi AlainStrasbourg, thanks for bringing this to our attention.

     

    Could you clarify exactly what you're referring to and what you're currently experiencing?

     

    Any other info or screenshots would be helpful!

    • AlainStrasbourg's avatar
      AlainStrasbourg
      Explorer | Level 3
      12 months ago

       

       

       

       

       

       

       

      Hi, here is the sequence I obtain on my smartphone when trying to have netatmo camera accepted by dropbox.  I tryed several times and my connexion with optical fiber is excellent.

       

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        12 months ago

        Thanks, I've removed two images for your own privacy. 

         

        Could you try disconnecting from WiFi and using cellular data to see if this helps with connecting the app to Dropbox?

    • AlainStrasbourg's avatar
      AlainStrasbourg
      Explorer | Level 3
      12 months ago

      I forgot this picture showing that Netatmo is supposed to be compatible with Dropbox

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