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Forum Discussion
Unable to add comments to Google Docs
While working on Google Doc files that I created within Dropbox, I am unable to successfully utilize the "add comments" feature. I am able to insert a comment and type information into the comment bo...
Hello everyone,
Thank you for your patience. We are happy to say that this issue appears to have been resolved. If you have any other issues, please feel free to reach out to our support team, or open a new thread in the community.
dgills Thank you for sharing your experience! I'm sorry this is happening to you as well...but hopefully this will help Dropbox tech support recognize this as a system-wide issue. *fingers crossed* for a speedy resolution...we are losing a lot of valuable time and resources thanks to this integration failure.
Ha, these issues happen and we totally get it. Glad the support and community is strong here, though!
We've been looking to consolidate our applications therefore this integration seemed like a perfect way to eliminate having to juggle assets between two places.
Unfortunately, we ran into the same exact issue. Seems like a completely pointless integration without one of the most important functions of Google Docs.
And God forbid you to reach out to their support team about it. I've had more intellectual conversations with rocks!!!- Megan
Dropbox Staff
Hey all, happy Wednesday!
Can you just confirm for me that the email address associated with your Dropbox account is the same as the email address used for your Google account?
Hi Megan. Yes I am using the same email address for both. In fact, you cannot even create a Google Doc in Dropbox unless the emails are the same.
