You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

ITEasy's avatar
ITEasy
Helpful | Level 5
8 days ago

The Dropbox Badge does not appear on MS Word files on certain computers with Windows 10 Pro.

In my company, on most computers running Windows 10 Pro with Dropbox version 212.4.5767 and various Office packages, the blue badge does not appear when opening Word files. I haven’t been able to det...
Microsoft
Microsoft Office
Windows
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey ITEasy, I just created a ticket on my end for you, I'll see you there! 

Hey Anjali Bhatt, sorry to hear about that! 

I'm assuming you're talking about this Help Center article. In any case, feel free to also have a look at this thread, and share any additional info and troubleshooting steps you've tried. 

StephanieT's avatar
StephanieT
New member | Level 1
3 days ago

My issue has been escalated to the engineering department.   Been emailing for over a week and still no resolution, just being passed around.   But hoping engineering may be able to assist. 

 

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!