We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

ITEasy's avatar
ITEasy
Helpful | Level 5
14 hours ago

The Dropbox Badge does not appear on MS Word files on certain computers with Windows 10 Pro.

In my company, on most computers running Windows 10 Pro with Dropbox version 212.4.5767 and various Office packages, the blue badge does not appear when opening Word files. I haven’t been able to det...
Microsoft
Microsoft Office
Windows
ITEasy's avatar
ITEasy
Helpful | Level 5

It applies to all types of Microsoft Word files, regardless of size. We noticed the issue starting today, but it’s possible it has been present for a few days.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
9 hours ago

Hey ITEasy!

And these files aren't currently open in “Protected View”, right? 

Would you be able to check the syncing status on some of the devices, and make sure they're "up to date"? 

 

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!