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Forum Discussion

mrpete3's avatar
mrpete3
Helpful | Level 6
11 months ago

Starting Mar 1, 2024 you won’t be able to open Dropbox files in Google editors

I followed the Learn more link, which said, "Google editor will no longer work for opening or editing non-Google files in Dropbox. To continue editing these files, an additional Microsoft Office lice...
Google
Microsoft
Third Party Integrations
  • mrpete3's avatar
    mrpete3
    11 months ago

    "If you have a Dropbox Basic, Plus, or Family account, you will not need a Microsoft account or Office license to edit your files."

    I have a Family account, so I see that I'll be using MS Word online version for free. Thank you for your response!

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey mrpete3 - thanks for using Dropbox and posting on our Community!
 

The Microsoft Office integration and the subsequent possible license needed is based on your account's plan.

 

You might also need to create a Microsoft account as well. 

 

I hope this helps!

mrpete3's avatar
mrpete3
Helpful | Level 6
11 months ago

"If you have a Dropbox Basic, Plus, or Family account, you will not need a Microsoft account or Office license to edit your files."

I have a Family account, so I see that I'll be using MS Word online version for free. Thank you for your response!

  • ibutter's avatar
    ibutter
    Helpful | Level 5
    9 months ago

    We have a Team account and also pay for google drive. We would like to retain the functionality as there are formatting inconsistencies between word and google docs, and as such have been sticking as a policy with using google docs to edit word files in dropbox.

     

    Also, I cannot find an email from dropbox notifying me (team admin) that this change was coming. To us this is a breakage.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      9 months ago

      Hey ibutter - thanks for sharing your thoughts on this with us. 

       

      Could you please clarify if the migration has already taken place or not? 

       

      While we're at it, feel free to take a look at this Help Center article for additional information as well. 

      • ibutter's avatar
        ibutter
        Helpful | Level 5
        9 months ago

        It has taken place. We cannot open word docs in google docs in the dropbox interface. My understanding (from the title of this thread) is that it happened March 1st?

  • ccicerone's avatar
    ccicerone
    Helpful | Level 5
    11 months ago

    Thanks very much for your replay, I do have this plan:

    Dropbox Plus - 2TB

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