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Forum Discussion

Scubaman31's avatar
Scubaman31
Explorer | Level 3
8 months ago

"Sorry, we were unable to retrieve information about your link" on LinkedIn

I'm accessing LinkedIn and DropBox on a Mac Pro using macOS Monterey and the Safari Browser.    I'm trying to add a "Media" link to my LinkedIn "Experience" section.  I click "Add Media" and sele...
Error Messages
Shared Links
Third Party Integrations
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Thanks for posting on our Community today, Scubaman31!

 

If you open an incognito window on your Safari browser and paste the shared link there, you can preview it just fine, correct? 

 

If yes, then I’d recommend contacting LinkedIn next indeed, since this is regarding something that happens on their platform. 

 

Let me know, if you need something else though.

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