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Forum Discussion
DBM3
9 months agoExplorer | Level 4
Quicken Backups Delayed due to Dropbox app
In the last several months Ctrl-B to backup Quicken, reports errors because a "third party" = Dropbox??? has the active file locked. The backup actually happens, but the process generates errors. The...
Jay
9 months agoDropbox Staff
Hi DBM3, thanks for messaging the Community!
Have you tried pausing the syncing in the Dropbox desktop application during the backup process to see if this helps?
Keep me updated with any progress!
- DBM39 months agoExplorer | Level 4
I will give it a whirl and let you know.
- DBM39 months agoExplorer | Level 4
Nothing seems to make a change in the errors. Turned off Dropbox sync with difference. Waited from the time I last worked in Quicken for an hour, the tried; no difference.
Copying the datafile itself to the backup folder using file manager is not the same.
- Walter9 months agoDropbox Staff
Hey DBM3 - sorry to jump in here, but could you send us a screenshot of those errors so that we can have a visual too?
Also, what is the version of the Dropbox desktop app you're using?
- DBM39 months agoExplorer | Level 4
This is in the order of the errors as I clicked OK. I have 2TB and presume it's the latest version but don't know where the version number is.
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