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Forum Discussion
Problem with attachment in Apple mail
I work on a Mac Studio (chip M2) with mac os x sonoma 14.4.
All my documents are synchronized in dropbox and I use the desktop version of dropbox
I have a problem for a few days now that preve...
It happens with any type of attachment: pdf, doc, jpg, png, etc.
As can be seen in the attached screenshot, only the type of reporting changes. In this case I have tried to attach an image.
Another interesting detail: if I want to save received attachments (via the "save attachments" command), I can only save them in a folder called "downloads" which is inside the dropbox folder. If I choose to save the documents anywhere else, even on my desktop, it doesn't save my attachments. This happens with other programs as well.
Exception: if I drag the documents to a folder, the download works (app mail and other software).
UPDATE
I installed "Spark" software (Readdle company), I have the same problems.
- Walter
Dropbox Staff
Hey Laurent N.1 - sorry to jump in here, but I wanted to ask something.
Are the files you're attaching to your emails online only or available offline on your computer when you take a look at their syncing icons locally?
Hi Walter
The documents I want to send are offline.
In the meantime, I discovered something really strange: My downloads folder (which is normally located in mac os x under "user") is actually an alias of a downloads folder saved in dropbox (under folder named "Mac5" .
If I move documents (pdf, jpg, png, ...) into this folder and then attach them to an email from this folder, everything works correctly.
But only if I put them in this folder, even though they are offline documents.
Than you
- Walter
Did you enabled the Dropbox Backup feature at some point in the past perhaps Laurent N.1?
Do you see any folders being backed up in your backups online?
