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byang92's avatar
byang92
Explorer | Level 4
4 months ago

Dropbox Microsoft Office Online not working: Clicking "Open in Word for Web" results in preview

I'm having trouble getting Microsoft Office Online to load properly.   When I open a *.docx document as the preview and choose "Open with Word for Web" my browser opens a new tab and the loads th...
Microsoft
Microsoft Office
Third Party Integrations
Web
Hannah C's avatar
Hannah C
Icon for Dropbox Product Manager rankDropbox Product Manager
4 months ago

Hi byang92 & Smallishman, 

 

I'm sorry to hear this! Are you or your clients still seeing this issue? I believe this issue has been resolved but want to make sure. Please let us know if you continue to see an issue.

  • RobertAnalog's avatar
    RobertAnalog
    Explorer | Level 3
    4 months ago

    Hi Hannah,

     

    I am still getting this error today, in Chrome, Safari, and Firefox on macOS 14.7.

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