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el_gallo_azul's avatar
el_gallo_azul
Helpful | Level 5
4 years ago

Linux panel icon "Launch Dropbox Website" opens the Signal application, and not a web browser.

I suppose if I want to see my Dropbox website, I'll have to do it manually.

  • el_gallo_azul's avatar
    el_gallo_azul
    4 years ago

    el_gallo_azul@W2600CR-850Pro:~$ xdg-settings get default-web-browser
    brave-browser.desktop

     

    el_gallo_azul@W2600CR-850Pro:~$ xdg-settings get default-url-scheme-handler http

    brave-browser.desktop

     

    el_gallo_azul@W2600CR-850Pro:~$ xdg-settings get default-url-scheme-handler https
    brave-browser.desktop

     

    el_gallo_azul@W2600CR-850Pro:~$ xdg-open file:/mnt/InternalHDD/Home-HDD/Downloads/20211102\ HTML\ page\ for\ Dropbox\ check/smartURL\ -\ Create
    gvfs-open: file:/mnt/InternalHDD/Home-HDD/Downloads/20211102 HTML page for Dropbox check/smartURL - Create: error opening location: Error when getting information for file '/mnt/InternalHDD/Home-HDD/Downloads/20211102 HTML page for Dropbox check/smartURL - Create': No such file or directory

     

    el_gallo_azul@W2600CR-850Pro:~$ sudo xdg-open file:/mnt/InternalHDD/Home-HDD/Downloads/20211102\ HTML\ page\ for\ Dropbox\ check/smartURL\ -\ Create
    [sudo] password for el_gallo_azul:
    [32460:32460:1102/105801.508281:ERROR:zygote_host_impl_linux.cc(90)] Running as root without --no-sandbox is not supported. See https://crbug.com/638180.

     

    I'm afraid I don't know enough about Linux CLI to understand your sentence, "If need, change the default application for the HTML file using Properties in Nautilus and try 'xdg-open' again."

     

    <fiddles about a bit>

     

    Ah-ha!

     

    I've just set "Brave Web Browser" as default here as well.

     

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi el_gallo_azul, thanks for messaging the Community!

    The option to open the site should open a browser on your machine.

    Is it possible that you have your OS set up to open certain links within the Signal app by default? Are you able to reset those settings on your device?

     

    llazarte, the tmp file is created by Dropbox to be opened in a browser and then open the site. Is your OS preventing the creation of that file?

    Keep me updated with any progress!

    • llazarte's avatar
      llazarte
      Helpful | Level 5

      Hi Jay,

      Thanks for your reply.

      1. Yes, the option to open the site opens a browser tab.

      2. I don't know when Dropbox creates this temporary file. It was working and now it isn't so I don't think the OS (Ubuntu) is preventing the creation of this file. Anyway, I will explore this possibility.

      3. Do you think that reinstalling Dropbox could solve this issue? (I am afraid of messing up which is already working)

      Thanks again,

      Leonardo

       

    • el_gallo_azul's avatar
      el_gallo_azul
      Helpful | Level 5

      When I installed the "Signal" application, that's all I did. I had previously set "Brave Browser" as my default web browser when I installed it, approximately 100 years ago.

       

      I just checked "Default applications", and I attach the screenshot: 

      Ubuntu 16.04.

      • Здравко's avatar
        Здравко
        Legendary | Level 20

        Hi el_gallo_azul,

        You can perform alternative check using following in terminal:

        xdg-settings get default-web-browser
        xdg-settings get default-url-scheme-handler http
        xdg-settings get default-url-scheme-handler https

        If everything seems Ok, but the issue persists, try save some web page locally (doesn't matter what exactly - just for check). Find out the place of main HTML file (typically carries the page title as file name). Execute following:

        xdg-open file:/<path/to/your/just/downloaded.html>

        Where <path/to/your/just/downloaded.html> is path to downloaded page main file (as the pseudo path "suggests" 😉). What is the application that gonna run? 🧐 If need, change the default application for the HTML file using Properties in Nautilus and try 'xdg-open' again.

        Hope this gives direction.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    You could try reinstalling the app without uninstalling it first from this link to see if this helps.
    • llazarte's avatar
      llazarte
      Helpful | Level 5

      Thanks for your suggestion. I'll try reinstalling.

      Anyway I have just confirmed that this is an issue with Ubuntu 21.10.

      I upgraded another computer which was opening the Dropbox site with no complaints and bingo, now it complains about "file not found".

  • llazarte's avatar
    llazarte
    Helpful | Level 5

    I have Dropbox installed on Ubuntu, and it's working ok. But when I try to open the Dropbox site by clicking on its icon and then choosing "Open Dropbox site" I get the message:

    Firefox can’t find the file at /tmp/dbxlshxoiqsn.html#967ec293624c8a738afdf351df94e5fce3eb3ed6bc22cf705c77a8e21d8ff62cf72561580c574e5d4cb049.

    Of course this file doesn't exist.

    How can I refresh Dropbox to create a new one?