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1575475's avatar
1575475
Explorer | Level 3
3 months ago

Microsoft Word for Web and "/get_events" endpoint

Hello,

I just uploaded a word document to Dropbox and edited it using Microsoft Word for Web.

Then I called the "/get_events" endpoint using the parameter "category = file_operations". No event was returned.

Then I edited the same document using my local Word, saved it and the endpoint returned a "file_edit" event as expected.

Why is that so? What did I miss?

Pls advise.

 

Best regards,

Jan

 

 

  • iNeil's avatar
    iNeil
    Icon for Dropbox Engineer rankDropbox Engineer

    Hello 1575475 ,

    Thank you for providing this information. I have raised this case with the engineering team. Once I have an update, I will let you know.

    • 1575475's avatar
      1575475
      Explorer | Level 3

      Hi Neil,

       

      still no response from the engeneering team?

       

      Best regards,

      Jan

      • iNeil's avatar
        iNeil
        Icon for Dropbox Engineer rankDropbox Engineer

        Hello @1575475,

         

        The engineering team has updated me.

         

        Unfortunately, editing Microsoft Office documents in Dropbox does not trigger an event in the activity log. This is currently a feature gap, and the case is still open with the engineering team.

         

        Please note that I’m unable to provide a specific timeline for this case. However, if I receive any further updates, I will let you know.

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