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Forum Discussion
'Can not upload the file' error when attaching from Dropbox to Gmail on Android
When I try to add an attachment from dropbox to a mail in gmail, I receive a message in gmail "can not upload the file". This error occurs only on one smartphone with android 12. If I do the same , w...
Hi Everybody,
I've spoken with our Engineering team about this, who have confirmed that the 'Attach from Dropbox' option no longer being available is the result of an update to the Android OS and Gmail app, specifically Storage Access Framework. This means that the option to Attach from Dropbox will no longer be available.
As others have stated, to attach files, you will need to
What arrow, I don't have an arrow, this problem persists.
When you go to attach go to the root folder list of: gallery, onedrive, dropbox, google drive, etc.
To the right of each is an arrow. Click that instead of the word dropbox. I have a Samsung phone.
To the right of each is an arrow. Click that instead of the word dropbox. I have a Samsung phone.
- I can't get a screenshot to paste here, but if you look at all the responses in the original thread, one of them had instructions with screenshots.
- Take a snapshot please. I don't have any arrows
- I didn't think I had any arrows either.... but if you look carefully at the list of sources from which you can attach under the hamburger menu you will see a very small box with an arrow pointing to the right on the right side of each of the items listed. If you tap that little button it will allow you to attach normally from Dropbox.
- Yes, found it and finally solved my issue
- Glad to hear it Davin! This was very frustrating to me for several weeks!
