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harlings's avatar
harlings
Explorer | Level 3
4 months ago

My MS Word and Excel apps on iPad still show files I've deleted from Dropbox.

Dear All, On my iPad I have the MS Word and Excel Apps installed, and under the recents tab I see links to files I've since deleted from Dropbox. When I try to "Remove from Recent" nothing happen...
Delete
Error Messages
Microsoft
Microsoft Office
Mobile
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Hi again, @harlings! To be honest, I also believe that this is mostly an issue with Microsoft at this point, so I’d suggest contacting them next to investigate this further (since everything is working normally on Dropbox’s side).

harlings's avatar
harlings
Explorer | Level 3
4 months ago

Thanks for that Nancy, but I tried that and apart from getting me to reset both the MS Excel and MS Word apps on the iPad then re-installing them again, it was like talking to the dead.

Steve

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