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Forum Discussion
Luc-FJ
2 years agoHelpful | Level 7
Import images via Insert - Google Suite apps (gslide) within Dropbox.
Having problems lately with importing images via Insert > Images > Upload. Can you please take a look, our team and external parties having trouble with this error. Luckily dragging an image works at...
Luc-FJ
Helpful | Level 7
Hi Hannah
It's correct that we are getting this error when trying to import Images into a Google Slide, Google Doc Or Google Sheet via Insert > Image.
Dragging and Dropping images works.
Doesn't matter which browser / OS we use.
Quick Translation of the error: "The image you selected could not be uploaded. Please try again. More information."
Yes, our team's is connected to our Dropbox account with their Google Accounts in our connected apps. This problem also occurs with external google accounts who only receive a link and are invited with their google account.
Hope this is the information you were aiming at. Greetings!
Luc
Walter
2 years agoDropbox Staff
Hey Luc-FJ, sorry to jump in here, but could you try clearing your browser's cache or another browser?
If the issue persists, you can also try disconnecting the Dropbox for G Suite integration from your account's Connected Apps tab and re-connecting it anew from the App Center.
Let us know of any updates!
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