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Forum Discussion
shrestsav
11 months agoExplorer | Level 4
I cannot login to dropbox capture on my apple silicon based macbook
I have M3 Pro Macbook pro, I cannot login to my dropbox capture, it's in loop for login
https://www.berrycast.com/conversations/20df74eb-736d-57da-9628-b92ca814e326
- JayDropbox Staff
Hi shrestsav, thanks for bringing this to our attention.
We're not able to view that link for security purposes. Could you attach a screenshot showing what you're experiencing exactly?
What version of Mac OS and the Capture app are you currently running on your device?
This will help me to assist further!
- shrestsavExplorer | Level 4
So basically I am stuck on this screen even when I login through browser, then again this same login popup is shown, this has been happening to me since yesterday, previously it was working fine with few logouts. But login was working fine then, but every 2 or 3 days I am automatically logged out, this time I cannot login. You can see the issue and version below
- JayDropbox Staff
Thanks for the images. Could you try uninstalling, rebooting, and reinstalling the app to see if this helps?
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