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YaelLoete's avatar
YaelLoete
New member | Level 2
28 days ago

How can I see my messages sent with Signatures? I have other queries about the feature

Hi, 

I just started using Dropbox Signatures and tested to send myself a signature request. I have a few questions:

1. I wrote a message to accompany my request but in my Signatures tab I don't see this message anywhere. Where can I find it?

2. I didn't receive an e-mail that someone sent me a Signature request. Is there a way to automatically send an e-mail to to let the person know they have a Signature Request?

3. When I downloaded the signed document, I see that the 'document history' is in Dutch (I live in Belgium), while my Dropbox Account is set to English. Is there a way to change the language of the 'document history' on the signed documents?

 

Thanks for your help!

Dropbox Sign
FAQ
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    28 days ago

    Hi YaelLoete, thanks for bringing this to our attention.

     

    Could you clarify what plan you're currently on according to this page, as the features are different depending on the plan.

     

    This will help me to assist further!

    • YaelLoete's avatar
      YaelLoete
      New member | Level 2
      27 days ago

      Hi Jay,

      I'm not sure what plan I am on.. I think Business. 

       

      Actually the first two questions have already been solved as I found the e-mails with the message in my 'unwanted e-mails'. 

       

      So, only the third question remains: how can I change the language of the 'document history' on the signed document?

       

      Thanks!

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        27 days ago

        Hey YaelLoete - could you send us a screenshot of what you see  in the doc's history so that we can make sure we're on the same page? 

         

        Also, what is reported in your account's  plan page exactly in regards to the plan you're on? 

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