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Forum Discussion
dluptonmd
11 months agoCollaborator | Level 9
Getting an error when editing a Word file via Android app
In using the Dropbox android app, every time I edit a doc with word and attempt to save, I get a message which recycles endlessly, 'looking for 365 account.' And then there are 3 pages of adds for Mi...
david u.4
Helpful | Level 5
still need help with this issue. Can't believe I'm the only person having this issue?! I tried registering the serial number of my phone at my 365 account, but it won't accept it. Only seems to recognize a registered computer. Thx.
Jay
10 months agoDropbox Staff
This article should help with the steps on logging out and into the correct account.
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