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Forum Discussion
"Error 403: disallowed_useragent" when trying to sign in to Dropbox to access Excel file
Please help. I'm using a Pixel 6 with Android version 12 updated 7/5/22. I was trying to open an excel file on Dropbox with Excel.
It then brought me to this page saying "Sign in to Dropbox to ...
Sorry I don't know what happened, but when I tried the same thing today, it did not ask me what app to open the file with and directly opened it with Excel.
It asked me if I would like to link Dropbox to either Microsoft or Google (I didn't read carefully), then the file opened without much problem.
Sorry I don't know what happened, but when I tried the same thing today, it did not ask me what app to open the file with and directly opened it with Excel.
It asked me if I would like to link Dropbox to either Microsoft or Google (I didn't read carefully), then the file opened without much problem.
I am having the same issue. New phone. Dropbox app working on the phone, successfully connected in my dropbox account which was set up via a Google account. However, when I enter Office and try to add a place (and then, Dropbox) I have to login again and get the error. Tryied to reboot, clear cache, pray, nothing is working
- Hannah
Dropbox Staff
Hey dechiaroma, sorry to see you're having trouble with this.
Did you check out the article I hyperlinked in my previous reply, to see if it's helpful at all?
