You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Stewart TAS
10 months agoExplorer | Level 3
Dropbox and opening files in Word Office 365 - I get a white box and no ability to authorise
So this is driving me crazy 🙂
Running Ipads using JamF and Securly.
Just recently some users not all are unable to open Word / Exel etc documents from dropbox ipad application (latest ve...
Jay
Dropbox Staff
Hi Stewart TAS, thanks for providing these details!
Just for clarification, does that Microsoft license match any of the other licenses visible in this article?
Did this change happen recently after any updates to the OS or apps?
This will help me to assist further!
Stewart TAS
10 months agoExplorer | Level 3
Hi Jay
Ive read that article a few times and got more confused 🙂
We have these licenses https://www.microsoft.com/en-us/education/products/office?activetab=tab%3aprimaryr1
A1 so web only version.
The challenge is that only affecting a few users not all, and it has been a problem since November so cant pin point to OS update or App update.
Is there anything in Dropbox admin about allowing app integration at the user level ?
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