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Forum Discussion
DieBaum
2 years agoHelpful | Level 6
can't save files from Office365-app to Dropbox - supposedly write protected
Hello there! Starting yesterday all of a sudden I can't save files to my Dropbox via the Office 365-app anymore. I get a message telling me that the file is write protected, which it isn't. It tel...
Si5
Helpful | Level 5
Windows word document on my Samsung fold and Samsung S8 ultra.
Never had this problem before.
I can't upload the screenshot of the error.
App version 322.2.4
Never had this problem before.
I can't upload the screenshot of the error.
App version 322.2.4
Megan
2 years agoDropbox Staff
Hi Si5, have you tried uninstalling, and re-installing both the Dropbox app and Word on your mobiles?
Also, does this happen with all of your Word documents, or only some of them?
- Si52 years agoHelpful | Level 5I have deleted and reinstalled still have the same issue
- DrVJMJ2 years agoCollaborator | Level 9
I am a different user than the one to whom you addressed the question...but YES I have uninstalled and reinstalled Word, Excel, and Dropbox apps on my Android Samsung Zfold3. No luck. This only started happening in the past month or two! VERY frustrating!
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