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Forum Discussion
Can't login to Dropbox Passwords with my recovery words
Greetings, I can log into Dropbox with my password. When I want to log in to the Dropbox password plugin, the 12-digit recovery words section comes up. I enter 12 recovery words, but I get the erro...
Greetings again,
I told you the computer wouldn't accept the recovery codes.I entered it from my phone application, my problem was solved, thank you.
My request to you is that recovery codes are not accepted on the computer, please take care of this problem.
Jay
Dropbox Staff
Dropbox StaffHi cagataykozan, thanks for bringing this to our attention.
Are you logging into this account from another device?
Are you able to get a notification from an already connected device to login?
This will help me to assist further!
Unfortunately, I am logged out of all my devices.
It is not open on any of my devices.
Greetings again,
I told you the computer wouldn't accept the recovery codes.I entered it from my phone application, my problem was solved, thank you.
My request to you is that recovery codes are not accepted on the computer, please take care of this problem.
- Jay
I'm glad to hear you were able to resolve the issue. We take all feedback into consideration to improve the Dropbox service and apps.
